Назад към Sports Direct България
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Назад към Sports Direct България

С какво можем да ви помогнем?

  • delivery & collection
    • Delivery Methods
    • Delivery FAQs
  • Orders & Payments
    • Placing Orders
    • Completed Orders
    • Product Info
  • Returns & Refunds
    • Returns
    • Refunds
  • Personalisation
    • Personalisation
  • stores & services
    • Stores Information
  • My Account
    • Getting Started
    • Technical Issues
  • Site Policies
    • Terms & Conditions
    • Other Policies
    • Privacy and Cookies Policy
  • Свържете се с нас
  • delivery & collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
      Wrong item receiced

      If the item you received differs to what you ordered or expected:

      For orders placed online - Please contact our Customer Service team within 28 days from the delivery date with full details of the wrong item that you've received, and we will investigate this for you.

      When contacting us, please also provide a clear image showing the tags and product code so we can better help you.

      Please note that some items may be received in a slightly different colour or style to what is pictured online. These products will mention this on the product description, so we would recommend you check this before contacting to avoid disappointment.

      For orders bought in stores - Please visit the store with the product and proof of purchase so they can try to help you.

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      Изпратете обратна връзка

      Благодарим Ви за обратната връзка. Този формуляр обаче няма да бъде изпратен до отдела за обслужване на клиенти и ние няма да можем да отговорим на вашите въпроси тук.

      Ако се нуждаете от помощ от екипа за обслужване на клиенти, моля, натиснете бутона „Свържете се с нас“

      Ако имате нужда от помощ от екипа за обслужване на клиенти, моля, натиснете бутона „Свържете се с нас“.

      Свържете се с нас
      Все още се нуждаете от помощ
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • stores & services
    • Stores Information
      Stores Information
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Свържете се с нас

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